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Senior Solutions Engineer, Strategic - West

Date:  Apr 17, 2024
Location: 

US - California, Los Angeles

Job Category:  Sales
Department:  Go To Market

Who we are: 

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on TwitterLinkedIn or Facebook

 

Job Description:

CyberArk is looking for a highly motivated, energetic, and focused Senior Solutions Engineer to be based in the Western region. The Senior Solutions Engineer will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Senior Solutions Engineers are the primary technical resource for the field sales force hence, they are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team and Product Management as the key technical advisor and product advocate for our solutions. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to ensure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone who can communicate the CyberArk value and be able to design an optimal solution for complex customer infrastructure and data center environments on a global scale.

 

What you will do:

The ideal candidate must be self-motivated and have a proven record of accomplishment in relevant vendor software sales or knowledge of similar technologies. You must be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

The essential duties of the Senior Solutions Engineer shall be in offering CyberArk’s product solutions to customers and prospects, including:

  • Technical pre-sales support
  • Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
  • Present CyberArk’s technical value proposition to customers and partners effectively
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Conduct and ensure the success of customer proof-of-concepts (POCs)
  • Documentation of client feature requests and issues in the CRM system
  • Support CyberArk and partner seminars and industry trade shows
  • Able to convey customer requirements to Product Management teams
  • Develop technical knowledge of CyberArk and associated technologies
  • Assume the role of a mentor to other system engineers when appropriate
  • Create training content for the SE organization when appropriate.

What you need to succeed:

  • At least 6+ years of previous SE experience.
  • Able to cultivate strong working relationships with sales leaders in the region.
  • MIS/Computer Science Degree or equivalent experience required.
  • Act as an escalation path for other SEs in the region.
  • Strong experience with Windows/Active Directory administration and operations with some knowledge of UNIX/Linux
  • Strong presentation skills, including the ability to build and present high-quality product demonstrations to both technical and executive audiences.
  • Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross-organizationally toward solutions; excellent leadership and consensus-building skills.
  • An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements.
  • Prior experience with CyberArk Software solutions is preferred, or relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions is preferred, especially in the IAM and SIEM space.
  • Operational experience with LDAP Directories, and LDAP Authentication methods
  • Enterprise application authentication experience a plus (i.e., .NET, Java, CLI)
  • Scripting knowledge a plus
  • CISSP or SANS certification preferred.

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

 

The salary range for this position is $115,000 – $160,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

 

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Nearest Major Market: Los Angeles

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