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Senior Technical Writer



Job Category:  Product Management

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 100, to protect against external attackers and malicious insiders.

Job description:

Join our team of documentation experts at CyberArk!
Our team is made up of highly-experienced technical writers, each bringing a unique set of skills to create top-notch user help.

As part of our team, you will:

  • Create product online help
  • Document anything from installation procedures to user and admin help to APIs
  • Create and edit embedded UI text
  • Work closely with the product team in an Agile environment
  • Depending on your personal inclination: create videos, style guides, work methodologies, introduce new tools and technologies, etc.

Job requirements:

  • Experience documenting enterprise-level software
  • Ability to simplify complex technical information for target audiences
  • Highly motivated, self-learner, with ability to manage multiple tasks
  • Experience in all the phases of delivering professional communication, including designing, writing, review planning, and production.
  • Committed and highly reliable in meeting documentation requirements and deadlines


  • At least 5 years’ experience in documenting highly technical software
  • Strong technical and technological orientation
  • Excellent MadCap Flare skills
  • Knowledge of information design, presentation of data, language conventions, and communication principles
  • Ability and willingness to:
  • Work productively both independently and as part of a distributed team
  • Multitask multiple projects
  • Respond with flexibility to changing priorities
  • Experience in content reuse methods
  • Experience with Agile methodology
  • Familiar with lean documentation principals

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