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Solutions Engineer, IDaaS - Southeast

Date:  Sep 21, 2022
Location: 

USA

Job Category:  Sales
Department:  Go To Market

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders.

 

Job Description:

CyberArk is looking for a highly motivated, energetic, and focused Solutions Engineer based on the east coast. The Solutions Engineer will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Solutions Engineers are the primary technical resource for the field sales force hence, they are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team and Product Management as the key technical advisor and product advocate for our solutions. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate the CyberArk value and be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

 

Responsibilities:

The ideal candidate must be self-motivated with a proven record of accomplishment in relevant vendor software sales or encompass knowledge of similar technologies. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

 

The essential duties of the Solutions Engineer shall be in offering CyberArk’s product solutions to customers and prospects, including:

  • Technical pre-sales support
  • Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
  • Present CyberArk’s technical value proposition to customers and partners effectively
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Conduct and Ensure success of customer proof-of-concepts (POCs)
  • Documentation of client feature requests and issues in CRM system
  • Support CyberArk and partner seminars and industry trade shows
  • Able to convey customer requirements to Product Management teams
  • Develop technical knowledge of CyberArk and associated technologies
  • Assume the role of a mentor to other system engineers when appropriate
  • Create training content for the SE organization when appropriate

 

Requirements:

  • MIS/Computer Science Degree or equivalent experience required
  • Administration experience with IAM solutions (Azure Active Directory, Okta, Ping, ForgeRock)
  • Federation and Lifecycle Management (Birthright access, Terminations, Transfers) experience with Workday, ADP, BambooHR a definite plus
  • Experience with IAM Compliance, Governance, Lifecycle and Workflows best practices
  • Foundational knowledge of Multifactor and SSO protocols (SAML/OAUTH/OIDC/WSFED/RADIUS)
  • Strong presentation skills to confidently demo to both technical and executive audiences
  • Superior communication and interpersonal skills to build relationships at multiple levels of an organization
  • Fundamental understanding and respect for security principals and best practices
  • Prior experience with CyberArk Software solutions is a plus
  • CISSP or SANS certification preferred
  • Scripting knowledge is a plus (REST API, Powershell, Bash)

 

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

 

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